DATE:
AUTHOR:
Edwin Lim
Company News

2024.11.22 | Updated Self-Serve Pricing

DATE:
AUTHOR: Edwin Lim

We weren’t satisfied with our pricing model; it was too complicated and locked your growth behind talking to our sales team or a pay wall. 

Stytch is moving away from complicated tiers and feature gating to a simpler model: access all our features and only pay for what you use.

TL;DR: What’s changing

The core pillars of our new pricing are:

  • A generous free tier: Our new free tier offers access to all auth and security features and higher usage limits.

  • No feature gates: Every Stytch user has access to MFA, SSO, RBAC, SCIM, OTPs—if it’s an authentication acronym, it’s available in our free tier. 

  • No caps or cliffs: If you surpass amounts included in our free tier, you can use more without talking to sales and only pay for what you use. 

  • Affordable branding customization: Prices have been reduced from $249/month to $99/month.

  • A new startup program: Stytch is free until Series A or until three years of incorporation, whichever comes first. Please get in touch at startups@stytch.com for more information.

If you want to learn more about the philosophy behind our new pricing, we released a deep dive on how we approached it.

Free tier enhancements

To better serve you, we’ve expanded the amounts and limits of our free tier features. Here’s a breakdown:

  • B2C Monthly Active Users: Increased from 5,000 to 10,000

  • B2B Monthly Active Users: Increased from 1,000 to 10,000

  • B2B Monthly Active Organizations: Increased from 25 to Unlimited

  • B2B SSO/SCIM Connections: Increased from 0 to 5

  • Device Fingerprints: Increased from 0 to 10,000

  • M2M Tokens: Remain at 1,000

You can calculate your costs with Stytch and find more information about our pricing model here.

What does this mean for you? 

As of November 1, 2024, the new pricing applies to all Stytch workspaces.

  • Platform fee reduction: For customers who were on a paid tier (B2B Standard, B2B Scale, or B2C Standard), we’ve reduced your platform fee from $249/month or $799/month to $99/month

  • Expanded free tier: Amounts included in the free tier have increased. See the figures above.

  • Additional connections: If you’d like to add additional SSO or SCIM Connections beyond the 5 available in the free tier, you may do so and pay $125 per connection without talking to sales.

If you have any questions about our new pricing or your bill, please reach out to support@stytch.com.

Where to find us

Stytch developer Slack

Join the discussion, ask questions, and suggest new features in our official Slack!

Get support

Check out the Stytch Forum or email us at support@stytch.com

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